legal advice banner

Legal Advice Office in South Africa

The Legal Advice Office in South Africa

The Legal Advice Office offers affordable Legal Advice as well as Legal and Paralegal Services throughout South Africa.

Our legal advice and services are based on 40 years of experience in the professional legal field.  As a purely internet based legal consultancy business, we pride ourselves in personal, professional and efficient service at affordable rates and undertake to revert to our clients within 48 hours of their query being received by us.

------------------------------------      email legal advice     ------------------------------------

 return goods

Many businesses and suppliers blatantly operate outside the legislation and in so doing very often knowingly dupe their customers

We get a lot of enquiries every single week from clients about whether, when and how they can go about returning faulty or damaged goods.It is really disturbing to realise how many suppliers, big and small, continue to ignore the basics of consumer protection and in particular the provisions and duties on suppliers created by the CPA.

Despite the fact that the Consumer Protection Act No 68 of 2008 (CPA) came into force at midnight on the 31st March 2011; which is more than seven years ago now, many businesses and suppliers continue to operate outside the legislation and some do so blatantly and knowingly very often duping their customers, at the same time, so as to save themselves a great deal of money and effort. Some actions reported to us border on criminal and commercial fraud.

 car sally sell car privately

We recently assisted a purchaser who had privately bought a motor vehicle from another private individual as a seller.

The Toyota Corolla motor vehicle seemed at the time of the sale to be in good condition and the purchaser paid the seller the full purchase price of R 96000.00 by EFT and then took delivery of the vehicle. A short simple deed of sale was signed by both parties.

Everything seemed to be in order.

woman faulty car

You could call us “problem solvers!”

At The Legal Advice Office, we provide people with proper, professional and personal legal advice and services and attempt always to act in their best interests and to resolve their legal problems for them.

You could call us “problem solvers!”

Sometimes we are successful and sometimes we are not, but we always try our best and for us, our clients come first and must be given the best possible legal advice and service. We therefore always insist on full detailed instructions by email so that we can provide that service.

 Auto Repair shop 2

“Why is it that we now have legal recourse if we buy a motor vehicle which is defective or which was previously involved in an accident and this fact was not disclosed to us at the time that we bought the vehicle?”

 This is the question we were asked via our website.

The answer to that question is that you have protection depending on the facts in both the common law of contract and also probably/possibly in terms of the Consumer Protection Act: No 68 of 2008 (CPA).

In terms of the common law, you would have to rely on a breach of the contract terms by the seller of the motor vehicle or his/her bad faith, misrepresentation or failure to disclose.

salesman trust

Goodwill is essential for any business and good service is paramount to keeping your customers.

As Jerry Flanagan said:

“ Customers are like teeth. If you do not look after them, they go away one by one until there are none left.”

It is a pity that so many service providers do not give sufficient attention to their service delivery.

You get a real shock when you find out that an item that you just purchased is not working as it should or is defective and you paid a great deal of money for it.

Hundreds of cars are bought and sold each day in the RSA.

If you bought a vehicle that is either defective or damaged or not fit for its intended purpose; what can you do about it?

Here is a case study.

Subscribe to our Legal Advice Blog

Follow our weekly Blogs:
To Subscribe to our Legal Advice blog is simple and easy. Just type your email address at the bottom and click GO

News Feed

Legal Advice Office

South Africa

Kandelaar Street, Vermont, Hermanus
Phone: +27 (028) 316 2832
Email: info@legaladviceoffice.co.za

Like what you see?

Close

Hit the buttons below to follow us, you won't regret it...

0
Shares