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Consumer Law | The Legal Advice Office

Consumer law advice and legal services especially pertaining to the purchase of defective and damaged motor vehicles and your remedies in these circumstances. Cancellation of Leases and contracts etc.  

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salesman trust

Goodwill is essential for any business and good service is paramount to keeping your customers.

As Jerry Flanagan said:

“ Customers are like teeth. If you do not look after them, they go away one by one until there are none left.”

It is a pity that so many service providers do not give sufficient attention to their service delivery.

You get a real shock when you find out that an item that you just purchased is not working as it should or is defective and you paid a great deal of money for it.

That does not mean reading, writing and arithmetic as per the school syllabus.

It means: Repair, replace or refund.

These are your 3 choices you have in the event of a material defect in an item that you have bought.

Consumers now have the right to quality goods and services!

The Consumer Protection Act, No 68 of 2008; (CPA); which came into effect at midnight on the 31st March 2011 has changed consumer law in the RSA irrevocably.

There are a number of innovative consumer protection mechanisms in the CPA which are revolutionary in nature.

Hundreds of cars are bought and sold each day in the RSA.

If you bought a vehicle that is either defective or damaged or not fit for its intended purpose; what can you do about it?

Here is a case study.

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Legal Advice Office

South Africa

Kandelaar Street, Vermont, Hermanus
Phone: +27 (028) 316 2832
Email: info@legaladviceoffice.co.za

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