Consumer law advice and legal services especially pertaining to the purchase of defective and damaged motor vehicles and your remedies in these circumstances. Cancellation of Leases and contracts etc.
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At The Legal Advice Office, we provide people with proper, professional and personal legal advice and services and attempt always to act in their best interests and to resolve their legal problems for them.
You could call us “problem solvers!”
Sometimes we are successful and sometimes we are not, but we always try our best and for us, our clients come first and must be given the best possible legal advice and service. We therefore always insist on full detailed instructions by email so that we can provide that service.
This is the question we were asked via our website.
The answer to that question is that you have protection depending on the facts in both the common law of contract and also probably/possibly in terms of the Consumer Protection Act: No 68 of 2008 (CPA).
In terms of the common law, you would have to rely on a breach of the contract terms by the seller of the motor vehicle or his/her bad faith, misrepresentation or failure to disclose.
As Jerry Flanagan said:
It is a pity that so many service providers do not give sufficient attention to their service delivery.
You get a real shock when you find out that an item that you just purchased is not working as it should or is defective and you paid a great deal of money for it.
That does not mean reading, writing and arithmetic as per the school syllabus.
It means: Repair, replace or refund.
These are your 3 choices you have in the event of a material defect in an item that you have bought.
Consumers now have the right to quality goods and services!
The Consumer Protection Act, No 68 of 2008; (CPA); which came into effect at midnight on the 31st March 2011 has changed consumer law in the RSA irrevocably.
There are a number of innovative consumer protection mechanisms in the CPA which are revolutionary in nature.
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