The consumer

  • Cancellation of Lease Agreements

    The Consumer Protection Act No 68 of 2008 (CPA) and the Common Law: Cancellation of Lease Agreements:

    Prior to the Consumer Protection Act, No 68 0f 2008 (CPA) which came into effect at midnight on the 31st March 2011; the law of contract and the common law covered the issue of when and how a tenant went about cancelling a lease agreement.

    That has all now changed since the commencement date of the CPA; and tenants and landlords need to be aware of the statutory provisions of the Act; which now cover the early termination and cancellation of lease agreements.

  • Motor Vehicles and Consumer Rights

    The Consumer Protection Act: No 68 of 2008: (CPA): Motor Vehicles and Consumer Rights:

    The purchase of defective or previously accident damaged motor vehicles seems to be a hot topic at the moment.

    Why this would be the situation we are not sure; but in some ways is not surprising.

  • Business Licences: Starting a Business; A few pointers

    We often get enquiries about whether it is necessary to register your business, if you are starting one; and what does this cost?

    The short answer is that you do not need to register your business with the National Government, Provincial Government or even with the Municipality.

  • I bought a defective item! What can I do?

    salesman trust

    Goodwill is essential for any business and good service is paramount to keeping your customers.

    As Jerry Flanagan said:

    “ Customers are like teeth. If you do not look after them, they go away one by one until there are none left.”

    It is a pity that so many service providers do not give sufficient attention to their service delivery.

    You get a real shock when you find out that an item that you just purchased is not working as it should or is defective and you paid a great deal of money for it.

  • I bought a Lemon! What can I do?

    buying a lemon car

    What do you do if you purchase a defective motor vehicle from a new or second hand vehicle? How does the Consumer Protection Act No 68 of 2008 (CPA) and the common law protect you? What do you need to do and what are the guidelines in this situation?

    Because of the number of queries we receive on a weekly basis from our clients with regard to damaged and defective vehicle that they have bought; we are once again going to look at what to do in the situation where you have bought a “lemon” from a motor vehicle dealer.

  • The Consumers rights to safe, good quality goods -continued

    The Consumer Protection Act No 68 of 2008 (CPA): The Consumers rights to safe, good quality goods. Continued: Section 55: Section 55(3).

    In our last blog we looked at Sections 55 (3).

    Today we will turn our attention to section 55(4).

    Section 55 (4) in its totality reads as follows:

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