consumer protectn act

  • car dealership problem

    Consumers must be very careful about agreeing to buy goods that are sold “voetstoots” or “as is” as they thereby waive their rights to a very large extent.

    Yesterday; we had an inquiry from a lady who had bought a second hand 2014 BMW from a second-hand dealer in Gezina, Pretoria.

    She bought the car for R 110500.00 in a cash deal on the 26th January 2018 and took delivery on that same day after it had been roadworthied and transferred into her name by the dealer.

    For the next two months there were no major issues with the car but on the 27th March 2018 the car broke down on the M3 in Johannesburg and had to be towed into a BMW dealership in Johannesburg for repairs. The quote for repairs to the engine was for R 34500.00 and the diagnostic test showed major wear and tear and also damage to the cylinder head and pistons which had clearly been there for at least the last 6 months.

    What were her legal rights?

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